How to Track My Order

📦 How to Track My Order at WatchPlaza

Tracking your order is simple and fast. As soon as your order ships, you’ll receive a tracking link via email. Here's how to follow your shipment:

🔍 Step-by-Step: Track Your Order

Check Your Email
After placing your order, you will receive a confirmation email. Once your order has been shipped, a second email will follow with tracking details.
Click the Tracking Link
In the shipping confirmation email, you'll find a clickable link that takes you directly to the tracking page of the shipping carrier.
Track via Your Account (if you created one)
- Log into your WatchPlaza account
- Go to My Orders
- Click View Order → Then click the tracking number.
Didn't Receive a Tracking Email?
Check your spam or junk folder first. Still nothing? Contact our customer support with your order number.

✈️ Which Carriers Do You Use?

Depending on your location and shipping method chosen at checkout, we ship with:

DHL Globalmail (Deutsche Post)
DHL Express

Local Post couriers (USPS, Royal Mail, La Poste, Correos, Poste italiane etc.)
PostNL

You can track your order using the carrier’s official tracking site or via the link we provide.

🚚 Shipping Carriers & Tracking Pages

🕒 When Will I See Updates?

Tracking updates may take 0–48 hours to appear after shipping.
Standard international shipments (DHL Globalmail) may update less frequently than DHL Express services.
Some packages may only show an update once they reach your country.

❓ Frequently Asked Questions

Q: I only see “Shipment Created” – is my order on the way?
A: Yes. This means we’ve processed and handed over your parcel to the carrier. Tracking will update once it enters the postal network.

Q: My tracking hasn’t updated in several days. What now?
A: Some international shipments may show fewer updates. If your parcel hasn’t moved for more than 10 days, please contact us.

Q: I lost my tracking number. Can you resend it?
A: Of course! Just email us, and we’ll resend your shipping info.

Q: My package is marked delivered, but I didn’t receive it.
A: Please check your mailbox, reception, local post office or neighbors. If it’s still missing after 1 business day, contact us so we can open an inquiry.